Terms and Conditions 2018-01-18T09:56:19+00:00


Please read this Terms and Conditions of Website Use and our Privacy Policy carefully before using this website. By accessing this website you have confirmed that you have understood and agreed to these Terms and Conditions of Website Use. If you do not agree to the terms of use for this website then please refrain from using our website.

Reliance On Information Posted

The materials contained on our website are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

Information About Us

This website www.foy.global is a site operated by Essential Health Labs Ltd. (“We”); a company registered in England and Wales under registration number 08641230. Our registered office is 601 International House, 223 Regent Street, London, W1B 2QD. Our VAT Registration Number is GB172762788.

Accessing Our Site

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our website, including all text, images, look and feel and all other content on this website (and any underlying rights therein). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal non-commercial reference and you may draw the attention of others within your organisation to material posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

For the avoidance of doubt you may not use the content of this site for any other purposes including, without limitation, copying any content on this website (other than an extract, as above) for use on any other website.

Our Site Changes Regularly

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.


Exclusion And Limitations

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law (and we set out below the areas where these exclusions may not apply), we, and third parties connected to us hereby expressly exclude:

all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data;

loss of goodwill;

wasted management or office time;

and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law, such as the implied terms under sections 13, 14 and 15 of the Sales of Goods Act 1979.

Information About You And Your Visits To Our Website

We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is truthful and accurate and you will update it so it remains so.

Viruses, Hacking And Other Offences

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Links To This Website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links From This Website

We do not monitor or review the content of other party’s websites, provided for the convenience of our users, which are linked to from this website. These are provided for the convenience of our users only. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these websites. We encourage our users to be aware when they leave our website to read the privacy statements of these websites. You should evaluate the security and trustworthiness of any other website connected to this website or accessed through this website yourself, before disclosing any personal information to them. Essential Health Labs Ltd. will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Jurisdiction And Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website. These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to Essential Health Labs Ltd. services and the full content of this website.

Notification Of Changes

We may revise these terms of use at any time by amending this page without notice. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


If you have any concerns about material which appears on our site, please contact us by mail: Essential Health Labs ltd. 601 International House, 223 Regent Street,
London, W1B 2QD

Terms and Conditions of Purchase of Goods

The following terms apply to the purchase of goods from www.foy.global. These are additional to and supplement our general website terms and conditions which also apply every time a purchase of goods in concluded. These terms and conditions may be amended at any time and the terms and conditions that apply for each order will be those on the website at the time you place your order.

If you have any questions concerning the service, please contact us.

These terms and conditions contain important information about your rights and are legally binding. You should print and keep a copy of them for your records.


In order to use our service you may need to register on this website.

Age Restrictions

We only accept orders from persons aged 18 or over. By placing an order, you are confirming that you are in this age range.


We accept orders online from and despatch orders to addresses in the following countries: EU countries, Switzerland, USA, Canada, Australia, New Zealand If you require your order to be delivered to any other country, the system will prompt you to contact our Online Customer Services department, who will then intervene and process the order to completion.

Placing An Order

It is your responsibility to check that your order is accurate before submitting it to us.

Accuracy Of Information

We try to ensure that all information and colours are correct at the time of their publication. However, the representation of colours on your browser may differ from the actual colours of products supplied. Any typographical, clerical or other error is subject to correction without any liability on our part. Any advice or recommendation given on this website or otherwise given to you by us, or any of our employees or agents, is followed or acted upon entirely at your own risk and we are not liable for such advice or recommendation.


The price of the products will be the price quoted in the website at the time we accept your order. The price will include any applicable value added tax, but not the delivery charges. All prices on this website are in pounds sterling and include VAT at the applicable UK rate unless expressly stated otherwise. We take care to ensure that all pricing information on our website is accurate but occasionally there may be an error. We verify pricing at our dispatch centre. If the correct price is lower than that on the website at the time you place your order, we will charge you the lower price. If the correct price is higher than that on the website, we will try to contact you for instructions using the information provided on your order and give you the choice of cancelling your order or paying the correct price.

Postage And Packing Costs

In addition to the price, you will have to pay our delivery charges as quoted in the website at the time we accept your order – unless you qualify for free delivery. Postage and packing costs will be added to the cost of your order and will depend on the total weight of the items you order, the specified delivery address and, where delivery options are provided, the option you choose.


When ordering products from this website for delivery outside the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from this website, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products.

It is your responsibility when ordering goods to be delivered in countries outside the EU to check with your local customs office whether you will be able to import products that we offer at our website and which charges apply.

Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

If you do not check with your local customs office whether you will be able to import products that we offer at our website and if customs in your country cannot clear the goods you ordered from our website due to import restrictions that are specific to your own country, you will not be entitled to a refund.

Payment And Refunds

We accept a variety of payment methods.

Credit Card or Debit Card

Credit and debit cards are processed immediately and are our preferred payment methods for fast delivery.

In providing payment card details, you confirm that you are authorised to use the card and authorise us or our payment service provider to take payment in full for the items in your order, delivery charges and any other charges that become due to us under these terms.

When you place an order, we will contact your credit or debit card’s issuing bank to confirm it is a valid account. We request an authorisation, which holds the funds for the full or partial purchase amount. As we prepare your items, authorized funds will be unavailable and may display as “pending” on your credit or debit card’s online statement.

Wire Transfer

Before we can prepare your order, we must receive payment and clear the funds through your bank.

Refunds, if applicable, will only be made using our payment gateway and/or to the card originally used for payment or in case of wire transfer to the bank account through which we received the payment.

Please note that all bank service charges will be deducted from the refunded amount.

Confirmation email of dispatch

To place an order you will be asked to provide a valid email address so that we can send a confirmation email as soon as your order has been dispatched. This helps you to know when your delivery is on its way to the delivery address specified. We aim to despatch all orders as quickly and as efficient as possible. In the unlikely event of non-delivery after 14 days, you must notify us and we will investigate the non-delivery provided you cooperate with the investigation.

Returns Policy

You have a statutory right which entitles you to cancel your order within 7 working days of receipt of the goods in your order (please note that certain exceptions apply). You also have rights in respect of items that are damaged on receipt or faulty. Details of these rights and how to exercise these rights are set out in the email we send to you to confirm your order and in our Returns Policy.

Cancellation Rights

Consumers have the right to cancel orders for goods that have been placed using this website for up to 7 working days after the date on which the item(s) are delivered.

To exercise this right, you should contact us at info@foy.global and follow the instructions on how to return the item(s) that we will send to you.

The item you decided to return must be unopened, in its original condition and packaging without any damage to it.

Once we receive notice from you in writing that you wish to cancel your order, we will respond to you in writing giving you instructions on how to return the item. Once we receive the item(s) from you in the condition as described above, we will refund the purchase price for that/those item(s) together with the postage charge you paid to us.

The goods are your responsibility until they reach our office. Please ensure you package your items carefully to prevent any damage to the items or boxes.

We recommend that you use a secure delivery method which requires a signature upon receipt and which insures you for the cost of the items being returned, as in the rare event of the parcel going missing you are responsible for the returned goods until they reach us.

The costs of returning the goods to us shall be borne by you and will not be refunded.

Damaged And Faulty Items

If any item we have supplied is damaged or faulty on receipt we will replace the item free of charge or refund the price you paid for it together with any postage charges you paid to us for delivery.

How To Return Items

To return an unwanted, damaged or faulty item you should contact us at info@foy.global, then follow the instructions on the returns included in the email that you will receive from us.


Our maximum liability for our failure to fulfil an order that we are legally bound to fulfil will be limited to the price paid by you for that order. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law, such as the implied terms under sections 13, 14 and 15 of the Sales of Goods Act 1979

Thank you for visiting our website.